Terms of Service

1. About Us

Scottish Solar & Batteries is operated by Scottish Energy Efficiency, a company registered in Scotland. Our registered address is Prospect Business Centre, Dundee, DD2 1TY. By using our website and services, you agree to these terms.

2. Website Use

This website provides information about solar panels, battery storage, and related renewable energy solutions for Scottish homeowners. The calculators and tools provided are for informational purposes and estimates only.

You may not use this website for any unlawful purpose, to transmit harmful content, or to interfere with its operation.

3. Calculator Disclaimers

The savings calculators, ROI projections, and energy estimates provided on this website are indicative only. Actual results will depend on:

• Your property's specific characteristics and location
• Roof orientation, angle, and shading
• Your energy consumption patterns
• Prevailing energy tariffs and export rates
• Weather conditions and solar irradiance
• Equipment performance and degradation

A detailed site survey is required before any accurate quotation can be provided.

4. Quotations and Pricing

Any prices or savings figures mentioned on this website are illustrative. Formal quotations are subject to a site survey and assessment. Quotations are valid for 30 days unless otherwise stated.

All installations are subject to our full terms and conditions of installation, which will be provided with your quotation.

5. Certifications and Standards

All our installations are carried out by MCS-certified installers and comply with all relevant building regulations and standards. We are TrustMark registered, RECC members, and NAPIT approved. Certificates and guarantees are provided upon completion of installation.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is owned by Scottish Energy Efficiency or our licensors and is protected by copyright laws. You may not reproduce, distribute, or use this content without our written permission.

7. Third-Party Links

This website may contain links to external websites. We are not responsible for the content or privacy practices of these sites. External links are provided for convenience and do not signify endorsement.

8. Limitation of Liability

While we strive to ensure the accuracy of information on this website, we make no warranties or representations about its completeness or accuracy. To the maximum extent permitted by law, we exclude liability for any indirect, consequential, or special damages arising from your use of this website.

9. Consumer Rights

For installations carried out in your home, you have statutory rights under the Consumer Rights Act 2015, including:

• A 14-day cooling off period for distance sales
• The right to services performed with reasonable care and skill
• Remedies if services do not meet the required standard

These terms do not affect your statutory rights.

10. Complaints

If you have a complaint about our services, please contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198. We aim to resolve complaints within 14 days. As RECC members, you also have access to the RECC consumer code dispute resolution service.

11. Governing Law

These terms are governed by Scots law and the Scottish courts have exclusive jurisdiction over any disputes.